I received my cane today and it is missing a rubber tip. How would I have that replaced?

My mother lost one of the tips on her brand new cane, should we return the whole cane to amazon or will you just send a tip?

The cane has collapsed several times. The height adj button does not come out very far. How far should it come out? Do we have a defective cane?

if you adjusted the height..you have to make sure the hole is exactly over the pin that comes out...push pin back in all the way and wiggle the cane up, and down, and back and forth until the pin pops out on it's own. the pin is resting over a simple spring...if the pin is pushing back against your finger when you push it in..the spring works....try readjusting the cane...until the pin naturally snaps into place...should fix it.

No it is not foldable but the 4-prong cane is very good for balance issues. I have a regular folding cane that folds but still like the 4-prong cane better for balance reasons.

How do I rotate the base to make it right or left handed while keeping the admirable night buttons in llace

Take the cane apart and turn the handle/pole the opposite way. The cane should have buttons on both sides to adjust for height but which ever side you use there is only one side of holes for the buttons to come out (to lock in place). The pole that comes out of the base is off centered for which ever hand you use (right or left), So if you are right handed the pole that comes from the base should be to the left side of the base and if left handed pole that comes from the base should be to the right side of the base

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🦯 Elevate your stride with stability and style—because every step counts!

COMFORT MEETS FUNCTION - Ergonomic foam-padded offset handle cushions sore joints, perfect for arthritis or carpal tunnel relief.
DUAL HANDED VERSATILITY - Easily switch between left or right hand use—one cane, double the convenience.
LIGHTWEIGHT YET DURABLE - Crafted from corrosion-resistant anodized aluminum, weighing just 1.5 lbs but supporting up to 250 lbs with ease.
CUSTOM FIT FOR EVERY STEP - Adjustable height from 28" to 37" ensures a perfect fit for all body types, enhancing posture and confidence.
STABILITY THAT STANDS OUT - Quad base with anti-slip rubber tips ensures unmatched traction on any surface, so you never worry about slips or falls.

The RMS Quad Cane combines a large four-pronged anti-slip base with an adjustable height (28"-37") and a foam-padded offset handle, delivering superior stability, comfort, and versatility for both left and right-handed users. Lightweight yet sturdy, it supports up to 250 lbs and is designed for safe, confident mobility on any surface.

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Brand	RMS
Material	Aluminum, Rubber
Color	Black
Shaft Material	Aluminum
Extended Length	37 Inches
Handle Material	Aluminum, Rubber
Item Weight	1.6 Pounds
Maximum Height Recommendation	37 Inches
Folded Size	28 inches
Product Dimensions	6.5"W x 37"H
Lock Type	Flip
Base Material	Rubber
Number of Items	1
Global Trade Identification Number	00811188022339
Unit Count	1.0 Count
Manufacturer	Royal Medical Solutions
UPC	811188022339
Item Package Dimensions L x W x H	28 x 9 x 6 inches
Package Weight	0.87 Kilograms
Item Dimensions LxWxH	6.5 x 6.5 x 37 inches
Brand Name	RMS
Part Number	QBC-500BK

RMS Quad Cane - Adjustable Walking Cane with A Large Four-Pronged Base for Extra Stability - Foam Padded Offset Handle for Secure & Comfort Grip - Works for Right or Left Handed Men or Women

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