RUGCEL WINCH 12000lb 12V Truck Waterproof Electric Black Steel Rope Electric Winch with Roller Fairlead,Wired Handle,2 Infrared Remote Control,Jeep Trailer Winch

Works great

NOTE: Written before I decided to take another relook at the wiring and decided it made no sense the way it was wired, moved the small black wire to a chassis ground, then lo and behold the damned thing spins like a top. Great winch, lousy directions.It kinda worked, so I overlooked it's defect past the return period (my mistake.) The solenoid goes on-off-on-off repeatedly and rhythmically when you're using it, seems like you don't get as much power as it's capable of because the solenoid doesn't maintain. Also, sometimes the remote catches on "on" and that can be unsettling. I'll keep using it because I can't return it now but won't be buying one again.

Definitely worth the price! I use this on my trailer. Hasn't let me down. Easy to mount and very strong. Only down fall is wireless remote battery only last a few hours total.

After my husband installed it it worked great with the attached controller. The remotes would not work. I contacted the company and they quickly sent new remotes and the control part that attaches to the winch. Couldn't ask for better service. This will be great for when my husband is out in the woods.

Been installed less then a year, all connections are sound, battery has a full charge. When attempting to use for the first time, the relay box will click, but will jot turn the motor in either direction. It worked when it was first installed and has been under a quality water proof cover.I sent an email to the customer service email, as it is still within its 3 yr warranty, without so much as a reply.

Good value and easily performs the task I need. Glad I went with the synthetic rope and not the wire cable, saved about 20lbs on overall weight. I use it to pull my 18' Lund Alaskan out of the water onto the trailer. Plenty of power to achieve this task. I know 12,000lbs winch sounds like overkill but I tried a 3500lbs winch and it was not able to do the job. Rugcel has been a very good company to work with. Very responsive to my needs and easily communicated with. They helped me when the first winch was too weak and steered me to the one that got my job done with no hesitation. My advise when buying a winch is to figure out the weight of your object to be pulled and buy a winch rated at least 6 times the weight rating.

Came in a smashed up box with 2 out of 3 controllers broken but was factory packaging. Control head was miss wired but was an easy fix to straighten that out, but it uses color coded wires so I would say attention to detail is lacking. Made me go thru and check the complete assembly. Once straightened out it works great. I would say buy it but dont be surprised if you need to double check the factories work.

Purchased the 12K back in April of 2021, have used it several times and have no complaints at all. Would purchase it again when I need another one.