The sensor lights up that it is working, however it does not actually open or close. Automatic or manual. Any troubleshooting ideas?

I've had this garbage can for 2 years & after the first 18 months the lid stopped opening even after changing the batteries and I was tempted to return it (because it was still under warranty), so my husband felt it just needed a good dose of 3 in 1 oil sprayed all around the lid creases. Bingo, that was the problem. I waited 7 months before posting this to make sure it still works and it does. My thoughts are every year to year and a half it needs a spray of 3 in 1 oil.

Where can I buy a 21 gallon bags?

simplehuman Code X Custom Fit Liners, Extra Large, Ultra Strong Trash Bags, 80 Liter / 21 Gallon, 3 Refill Packs (60 Count) - https://www.amazon.com/gp/product/B010B2X8KK/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

Where can I buy just the lid or the sensor if it becomes defective or ruined ?

They are available at: ninestarsusa.com. This is Model DZT-80-4. The replacement lid is Lid-4.

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♻️ Elevate your space with hands-free, hygienic trash tech!

DISCREET CLEAN - Ring liner keeps trash bags out of sight, maintaining a tidy environment.
LONG LASTING POWER - Up to 6 months of battery life with just 3 D-size batteries.
SMART SENSOR RANGE - Infrared sensor detects motion within 10 inches and 130° angle for seamless use.
TOUCHLESS CONVENIENCE - Wave your hand to open the lid—no germs, no hassle.
SLEEK STAINLESS STEEL DESIGN - Fingerprint-resistant finish for a modern, clean look in any space.

The Ninestars 21 Gallon Stainless Steel Touchless Trash Can features advanced infrared sensor technology for hands-free lid operation, a fingerprint-resistant stainless steel body, and a discreet ring liner to hide trash bags. Designed for durability and convenience, it offers up to 6 months of battery life powered by 3 D-size batteries, making it perfect for modern homes and offices seeking a sleek, hygienic waste solution.

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Excellent communication throughout the order process. Product is perfect.

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Brand	Ninestars
Model Number	TRASH-DZT-80-4
Colour	Stainless Steel
Product Dimensions	45.69 x 35.61 x 72.69 cm; 5.04 kg
Capacity	21.1 gallons
Material	Stainless Steel
Special Features	Motion Sensor, Quiet Close, Removable Lid, Water Resistant
Item Weight	5.04 kg

Ninestars with Stainless Steel Base & Oval, Silver/Black Lid, 21 Gal

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