Is there a way to reset this. Mine has went funny and just makes an odd click noise on charge. Tried all the options online. Holding buttons etc.

Sounds like you tried it all. Suggest contacting the seller/manufacturer for advice/replacement: https://www.amazon.co.uk/sp?_encoding=UTF8&asin=B07H7L1PLD&isAmazonFulfilled=1&ref_=dp_merchant_link&seller=AWYOK19TO1CS7

How do you download the divoom smart app on ios in the uk? i can only find the old apps in the store (i haven’t bought the product yet)

To IOS users, We are glad to notify you we've worked hardly to solve the technical issue of Divoom APP for IOS devices. Now it’s backed to Apple store again! You will be accessible to the APP through two methods: 1. Scan the QR code on the package; 2. Search for “DivPix” in Apple Store. Sorry for the inconvenience we brought you during the past days. Once again, thank you for your purchase of Divoom product. If you had met technical problem, let us know freely. Best regards, Divoom Customer Service

Is it possible to have a sound (such as rain) loop on this for 12 hours+ as a sleep aid?

The question is not clear to me. However if u r talking about plating music for 12hrs plus, yes. It can play more . I play from Spotify

Does the Bluetooth dongle cone with this speaker?

Connected with cellphone. No need of the bluetooth dongle.

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Description

🎨🔊 Elevate your desk game with sound and style that speaks your pixel language!

PORTABLE RETRO VIBES - Compact, stylish design fits perfectly on your desk or nightstand, blending tech with vintage charm.
IMMERSIVE HI RES SOUND - Crystal-clear 6W DSP speaker delivers powerful, distortion-free stereo audio for music, calls, and more.
SMART PRODUCTIVITY HUB - Integrated alarm clock, planner, stopwatch, and notifications keep your day organized with a nostalgic twist.
DYNAMIC PIXEL ART DISPLAY - Fully customizable 16x16 RGB LED screen lets you create and showcase your own pixel art in real-time via app control.
PERFECT GIFT FOR CREATIVES - Comes in a sleek gift box—ideal for gamers, pixel art lovers, and trend-savvy professionals.

The Divoom TimeBox Evo is a portable Bluetooth speaker featuring a 6W DSP hi-res audio system and a vibrant 16x16 RGB pixel LED display. It supports app-controlled custom pixel art creation, doubles as a smart alarm clock and planner, and offers a unique blend of retro aesthetics with modern functionality—perfect for creative professionals and tech enthusiasts alike.

Specifications

Number of Batteries	1 Lithium Polymer batteries required.
Is Electric	No
Power Source	Battery Powered
Speaker Maximum Output Power	6 Watts
Compatible Devices	Laptop, Gaming Console, Television, Desktop, Smartphone
Speaker Size	3.9 Inches
Woofer Diameter	3.9 Inches
Water Resistance Level	Water Resistant
Bluetooth Range	10 Meters
MP3 player	No
Processor Count	1
Controller Type	application
Color	Black
Battery Average Life	6 Hours
Is Waterproof	FALSE
Warranty Type	limited warranty
Control Method	App, Touch
Audio Output Mode	Stereo
Mounting Type	Freestanding
Material Type	Plastic
Speaker Type	Multimedia
Additional Features	Alarm Clock, Display
Recommended Uses For Product	For Smartphones or Tablets, For Gaming Consoles, For Computers
Subwoofer Diameter	52 Millimeters
Item Weight	316 Grams
Item Dimensions D x W x H	3.88"D x 3.88"W x 1.5"H
Unit Count	1.0 Count
Number of Audio Channels	5.0
Frequency Response	2000 KHz
Battery Charge Time	3 Hours
Battery Capacity	2.5E+3 Milliamp Hours
Subwoofer Connectivity Technology	Wireless
Connectivity Protocol	Bluetooth
Wireless Technology	Bluetooth
Connectivity Technology	wired, wireless
Audio Driver Type	Dynamic Driver

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.