Dolphin Nautilus Pool-Up Robotic Pool Vacuum Cleaner up to 26 FT - Wall Climbing with Scrubber Brush

18x36 inground poolI received my Dolphin Nautilus CC Plus Robotic Pool Vacuum Cleaner a few days ago and finally got time to set it up and test it out. First off let me say that I've had a couple "automatic" pool vacuums in the past and hated them both. All they would do is get stuck in a corner and I'd end up cleaning the pool myself. But, with my wife's insistence and having read many reviews here I decided to give it a go. Starting with packing, no complaints here, it was well package and had no shipping damage and unboxing was easy. Setup and instructions: no complaints here either. Setup was a snap, plug the Dolphin Nautilus CC Plus Robotic Pool Vacuum Cleaner into the control box, plug the control box into the outlet and put the Robot into the pool. Whoops, missed a step, uncoil and untangle the long cord which is also easy.Ok, so now that it's in the pool it's time to turn it on. I press the power button and rush over to the pool with full expectations of being disappointed. The Robot moved forward about 3 feet and stopped! Here we go I thought, another so called robot device I've wasted my money on. But then it started moving again so I calmed myself down and decided to be patient and watch.I drove across the bottom of the deep end and started going op the slanted side but slipped back down. Then it backed up and tried again, this time it went up the slanted side to the straight up wall where is failed to climb and slid back down. "SIGH", On the third attempt it climbed all the way up and poked it's front out of the water, all the while the scrubber wheels were spinning and scrubbing.I watched it for at least 20 minutes and it went back and forth at different angles until it finally found the long ramp up to the shallow end where it climbed up and down more walls before heading back to the deep end. WOW, I'm impressed, but I wanted to reserve my final opinion until after it had a chance to clean the pool, so I gave it an hour and went back to check.WOW, my pool is clean! Except for the very corners where it can't quite get to but that's not a problem. After all it hasn't yet finished it's first cycle of cleaning.I'm impressed, I'm no longer a "pool robot skeptic" I'm now a "pool robot believer"Yes this is only the first cleaning cycle, yes it's the only experience I have with the Dolphin Nautilus CC Plus Robotic Pool Vacuum Cleaner but I'm still going to give it 5 stars. if anything notable changes I will update this review.Yes I would recommend the Dolphin Nautilus CC Plus Robotic Pool Vacuum CleanerEDIT: 1 month Update:Just wanted to update on how the Dolphin Nautilus CC Plus Robotic Pool Vacuum Cleaner has been working so far. This morning was the first time I hade to vacuum the pool manually. There were 2 corners, 1 edge of the ramp to the dee[ end and the stairs that the robot missed.....that's it. All told I spent 10 minutes cleaning up where the robot missed and my pool is spotless! This is awesome and not a complaint!How I use it: As per the instructions, I turn it on and set it to 1 which is the 7-day operation. But, I only run it on Monday through Saturday, then I pull it out of the pool until the next Monday and start the process over. So far this works great and I only have to clean the robots filter once a week and it gets a day to dry out and rest, lol!Cons, I guess, but not really:I've had to untangle the cable once, It doesn't climb stairs and I still have to manually vacuum for about 10 minutes. Some will find it heavy when lift it out of the water but you don't need to do that every day.Pros, IT CLEANS THE POOL!!! The filter is great and cleans up in minutes.My only concern is that is becomes self aware, climbs out of the pool and attacks, LoL!I still highly recommend the Dolphin Nautilus CC Plus Robotic Pool Vacuum Cleaner!

My review is of the product and not the retailer. I wanted to give an update on this product after two years of ownership and share an outstanding experience that I had with the manufacturers support team. I have owned my Dolphin Pool Cleaner for exactly 2 years and 2 months. It does a great job of cleaning the pool from leaves and larger items all the way down to granular sand and settlement. The filters can last a couple seasons with routine cleaning and are widely available for order with fast shipping from a number of retailers. The robot is fast and it gets the corners and stairs of our large in ground pool with a vinyl liner. Even though they do not list it as a feature, in our pool the cleaner does also climb the walls and cleans at the waterline.Our full pool maintenance consists of running the Dolphin a couple hours a day, cleaning and emptying the traps, and skimming the top of the pool prior to swimming. The Dolphin saves so much time and relieves the strain of so much of what it captures going into your pools filtration system, because it has its own filter.All of this being said, I do think that our particular unit happened to be a “lemon”, but no matter- please read on.The unit comes with a 2 year warranty. About one year in, my power supply stopped working. I wasn’t sure of the cause, but because it had been exposed to some rain I did not file a warranty claim or try to get Maytronics to replace it. I am reasonably sure that it was not the rain that caused my issue as the unit was flashing and acting strangely in the weeks prior. This was all about one year in. I bought a replacement power supply for $150 and moved on with life.Fast forward to two years and two months in (only a couple of weeks ago), the unit started to stall and power off after about 5 minutes. The power station would not allow me to set the timer. I could tell something was wrong with the unit, but I was two months out of warranty. I researched and found a local pool store that was an authorized repair facility and took the unit in to them. They had it a day and informed me that the unit needed a new central computer and that the cost to have it repaired was $500.For that price, I decided I would just invest in a new machine. I started to research. I decided the next morning to call Maytronics and see if they would offer a voucher or any assistance or discounts towards a new unit because of the experience I had with this unit just two months out of warranty. I expected nothing, but I had also decided that if Maytronics wasn’t willing to do something to retain me as a customer that I would try another brand like Hayward or Polaris on the next go around.Much to my surprise my call was answered promptly by a real person. I explained my situation in full and after a brief hold the support person gave me instructions to ship the unit to a repair facility here in Illinois. I shipped the unit on Saturday morning and it was returned to me in complete working order the following Wednesday working like brand new.I am so happy! I think if you can get 4 or 5 seasons out of one of these units, thats reasonable. Only two would be unacceptable to me. These things are in the water a lot bumping around in your pool and it’s only natural that they are going to wear out, but I can tell you that if I get a couple more years out of mine after this repair I will be back to Maytronics on my next unit. After talking to my local shop I didn’t think getting mine repaired was going to be an option. Their company did the right thing by taking care of me and I will be a good customer now who refers others.It is rare that I feel strongly enough about a product to write a review at all- good or bad. This has been a great experience.