Cat Mate Multi-Level Pet Water Fountain (335) - For Cats & Small Dogs, Quiet and Hygienic Drinking Fountain, 2 Litre Capacity, White

We had two issues. Firstly, my cat hated the taste of water from metal bowls. I initially did not realise this was the reason she drank from puddles and pots that she found in the garden. One day I decided to change the bowl to a china bowl. Problem solved...she began drinking from the china bowl. This was successful until we took on a little stray cat. The second issue was he had been used to drinking out of a small stream. Consequently, when presented with a china water bowl, containing still water, he proceeded to tap the water with his paw to make it move like the stream. This made the water in the bowl dirty, a wet floor and my cat not wanting to go anywhere near it! I was spending alot of my time changing dirty water and mopping up the mess!I am delighted to say my problems have been resolved by this Cat Mate water fountain. It’s brilliant. I set it up, remembering to remove the plastic covering from the filter before assembling. (The filters should be replaced monthly. Amazon sell them.) I placed the fountain in the utility room where we have a stone floor. A good test for the motor noise. I filled it with water to the max line and plugged it in. The cord is long, so no worries there. Inside the unit is a dial for the motor speed. Our’s came set to half way. We left it set there.I switched the unit on in the presence of both cats. They sat starring at it as though a mouse might come running out from the top! The motor really is very quiet. I have good hearing and if I bend down and get close enough to the motor, I can just hear a very faint hum. Make sure it does not touch other objects because they will carry the sound.I left the china water bowl in the utility room next to the Cat Mate water fountain. After about 2 hours, both cats were drinking from their new fountain, ignoring their old bowl. It has been a complete success. No more splashing about in the water to make it move, no more wet floor and no more dirty water. Just fresh, clean water all the time. I just need to top up the water every day, wash the plastic parts once a week and replace the filter monthly. Easy! 😃The cats love it and I’m happy!Since writing this review I have made a useful discovery with the filters. I went on eBay and bought 500g of loose charcoal pellets that are identical to the 20g of wet charcoal in the filters. If you prize open the lid, wash the filter fabric, replace the 20g of wet charcoal and carefully replace the filter lid, you will have an all singing and dancing filter for the cost of about 15p in total.I wondered how necessary it is to change the filter every 4 weeks, so did a bit of research. I learnt that carbon is a medium for bacteria as well as removing chlorine. The carbon breaks down the bacteria and removes it. After 4 weeks the carbon no longer works and can hold onto the bacteria. Having discovered this and not wanting to risk my cats' health, I have decided to keep changing the carbon every 4 weeks. Just to be on the safe side. Nothing lost but a bit of time and 15p with my eBay purchased charcoal!Remember also that the pump cannot function properly with a dirty, clogged filter. The filter will restrict water flow towards the pump and you may be under the false impression that your pump is packing up - when actually all is needed is a new/clean filter.Some reviewers have commented on the unit becoming noisey. I have noticed this happens when cat hair gets stuck against the inlet part of the pump. Just remove it and it will be virtually silent again.In August 2019 the unit suddenly stopped working! I removed the end cover of the pump where the propeller is located. The propeller was motionless. I turned it ever so slightly and it fired into action! Not sure why it stopped, everything was clean inside the pump. Needless to say, all good again now.If your pump does pack up, you can purchase another one separately from Amazon. They cost about £10.It's July 2025 and with the afore mentioned maintenance, the unit is still as good as new.Hope this helps. It is a great product. 👍🏻

Dubious about a lot of the cheap/odd brand name fountains with awful AI or photoshopped images I went for this one that looked basic but functional.its easy to assemble and clean, the power connector is easy to detach without having to unplug the whole thing from the wall.its not noisy, or at least it doesn't intrude on space its in with other things on (TV, radio etc). the three water drinking heights and "waterfall" are a good idea. The pump is adjustable but I didn't have any issues with flow rate or spills from it out of the box.

I had a hard time persuading my blue Abyssinian to drink out of a bowl and I think it is very important for your pet to stay hydrated, especially if they have dry food as part of their diet.I've had this drinking fountain for over 2 years now. I was a little worried he will not drink from it because he is an extremely jumpy character, just this morning he pushed open the bathroom door then got in front of it and as it gently tapped his behind he jumped a meter high and then ran a mile. But the pump though audible is not noisy and does not scare him away from drinking from the fountain.TIP= situate the fountain in a different room from where your cat eats. Cats like their sources of water and food to be quite separate.FILTER= Some change the filter as often as every 4 weeks i only change mine every 6 months or so and even then it seems too often. Though I do pour Brita filtered water in there to begin with as the water in my area is extremely hard so I wouldn't want my cat drinking it.CLEANING THE BOWL = The fountain is made out of two pieces, a filter and a pump. Both the filter and the pump are very easy to remove and the other two pieces are dishwasher safe.CLEANING THE PUMP = Eventually the pump will have muck over it and I doubt it would survive a dishwasher cycle, what I do is remove the filter and replace the water with vinegar then let it pump overnight out of cat's reach (not that he is likely to drink vinegar anyway) You'll be amazed how much dirt will suddenly be pumped to the surface from within the pump itself plus the vinegar is an excellent de-scaler. Once you finished with the process just replace the vinegar with water and let it pump for another hour or so, then put the filter back in, replace with drinking water and the fountain will be as good as the day it arrived!WHAT I LIKED-The capacity is quite decent so it not only helps your cat stay hydrated it also frees you up from having to replace your cat's water supply every day.-The cable is very generous and has a quick plug near the fountain meaning that if you have it plugged in behind a sofa or something else that obstructs easy access to the wall socket you can still remove the fountain easily for regular cleaning or maintenance.WHAT COULD BE IMPROVED-The pump although quiet isn't that quiet.-The min/max water level markings could be painted a different colour rather than embossed in the bowl, which makes it nigh impossible to see even with my 20/20 vision.