Do these require UPnP for Internet connectivity? I have UPnP disabled in my home router.

Hi - No, the VTech RM5764-2HD does not require UPnP connectivity. Thank you for your interest!

I see connectivity issues being a common theme. I’ve experienced the same issues where my monitor has intermittent connection. Is this normal?

Cindy - We are sorry to hear that you are having issues with the VTech RM5764-2HD. The connectivity issue has been fixed with the recent Firmware update. To ensure that your HD video monitor is always at its best performance, the parent unit will prompt a message and ask you to update its software and the baby unit's firmware when there are new versions available. If this does not help, please contact our support team for assistance. Thank you!

What is the expected range/distance for this baby monitor? Obviously it will vary depending on environmental factors, but if there are no blockages?

The range is not that good to be honest. You have to constantly put up the antenna for better signal. Wifi option is the best for range but connection to cameras take awhile to sync everytime you turn off the monitor. Battery life is not good either.

The “Link” light has started blinking continuously but is still connected to 1 of the 2 cameras (the other has never been used). Any idea how to stop?

Ben - We are sorry to hear that you are having issues with the VTech RM5764-2HD. You may need to reset the baby monitor by powering off both the parent and baby units. Wait for 1 minute before turning them on, then test the unit again. If this does not help, please contact our support team for assistance. Thank you!

Mounting Type	Wall Mount
Video Capture Resolution	1080p
Colour	White
Number of Items	1
Included Components	2 Baby Units, 3 adaptors, Parent Unit
Number of Channels	2
Wireless Communication Technology	Wi-Fi
Effective Video Resolution	1080 Pixels
Viewing Angle	178 Degrees
Material	Down
Voltage	120 Volts
Wattage	5 Watts
Item dimensions L x W x H	15.7 x 7.6 x 1.5 Centimeters
Water Resistance Level	Not Water Resistant
Batteries Required?	Yes
Item Weight	1 Pounds
Focus Type	Auto Focus
Field Of View	360 Degrees
Low light technology	Night Color
Zoom Type	Digital Zoom
Alert Type	Motion Only
Room Type	Nursery
Light Source Type	Infrared
Net Quantity	1.0 count
Photo Sensor Technology	CMOS
International Protection Rating	IP65
Control Method	App
Manufacturer	Vtech
Model	RM5764-2HD
Product Dimensions	15.72 x 7.57 x 1.55 cm; 453.59 g
Batteries	1 Lithium Polymer batteries required. (included)
Item model number	RM5764-2HD
Operating System	iOS
Hardware Interface	Infrared
Resolution	1080p
Special Features	Portable
Display Technology	LCD
Standing screen display size	5 Inches
Image brightness	m2
Aspect Ratio	16:9
Batteries Included	Yes
Battery cell composition	Lithium Ion
Actual viewing angle	178 Degrees
Includes Rechargeable Battery	Yes
Manufacturer	Vtech
Item Weight	454 g

VTech RM5764-2HD 1080p Smart WiFi Remote Access 2 Camera BabyMonitor, 360° Pan & Tilt, 5" 720p HD Display, HD Night Vision, Soothing Sounds, 2-Way Talk, Temperature & Motion Detection, iOS & Android

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