Ubiquiti UniFi Protect G4 Doorbell, White, UVC-G4-Doorbell, 5 mp

I am all in on the unifi eco system so got one of these to swap out a ring door bell. Sorry but its not ready for prime time is a fundamental issue in my opinion - notifications.No Alexa, no Google, no Home kit, so you are totally reliant on their protect app and the notification system for your phone. Perhaps on android its easier but on IOS you have one notification sound and that's your lot. So any app notifying you the sound is all the same. On the ring app you get a loud proper ring noise, its obvious without looking there is someone at the door.It gets worse because if you have any other unify devices, such as cameras, well they are going to notify you as well, though the protect app. If you have a few cameras they will be going off all the time. So all I could do was stop all notifications for all cameras, just to filter it down a bit for the doorbell, which in turn sounds like all the other notifications for all other apps on my phone.This is a fundamental problem, to such an extent I have had to install a doorbell ringer as well, just so we have half a chance when in the house to actually hear the door has gone off.The second issue is if you are not in the house, when you get a notification, by the time the protect app has opened and connected to the house (and if you are lucky to not be bothered for a 2 factor sign in, even though you have used face id to unlock your phone!) the person is long gone, it can take 20 seconds or more.Finally you are paying for additional fluff that just is not necessary or good. The text display is tiny, people do not even see it there, so forget the messages and the light is limp.This is a £200+ bell button, but sorry, its not good enough.

It's had excellent reviews from Which? so I bought it. I'm sure it's very good, but I haven't managed to connect it with a chime bell - I've wired it up but it hasn't connected to the app, so I'm calling in experts. Other than that it' probably very good! but installation is difficult.

Like many I was duped into buying this based on the Which review. This is utterly useless unless you have already invested in other Ubiquiti kit. I couldn't connect to it on the app without an OS console already being set up and connected. It was wired to a chime, but refused to even give us a simple ding dong without having been connected to the app. The description merrily tells you:Note: UniFI Protect is required to run this product with full functionality, we recommend using it with UniFi Dream Machine PRO or UniFi Protect Network Video RecorderThis is totally misleading. You need one of these things to get ANY functionality at all. Unless you just like looking at a black blob next to your door that doesn't do anything. Unless you are a full Unifi geek and have all the other stuff already, do not waste your time, money and sanity on this.

If you decided on this doorbell based on the excellent Which? review and not wanting to have to pay an ongoing subscription to Ring etc. Then know that you will need at least one other product from Ubiquiti and probably a few accessories. I consider myself no slouch in the understanding technology stakes but this had me tearing my hair out, I really thought I would have to send it back. There are no instructions in the box, just a cryptic diagrams in which the only clear message is to download an app.I can't give a top review because I had to spend so much on external chimes (not produced for the UK market and quiet, hence needed 2) and had an indifferent experience with Ubiquiti customer care. I did a test of WiFi strength at my front door to make sure it was strong enough before purchase yet the device keeps nagging me to improve it, implicitly by buying yet another Ubiquiti product. I guess I am going to save money in the long run but it sure doesnt feel that way right now.It is really really hard to find simple answers and simple instructions about installing this device, IMO. If I were a cynic I would say because they want you to buy as much Ubiquiti equipment as possible, being more generous I would say there are a lot of customisable configuration options and the doorbell was envisioned for someone already quite technically adept to slot into an existing UniFi setup they had in their home.I got the Unifi Cloud Key Gen 2 (helpfully thats one of the things most often purchased with the bell) but be aware you don't get a power cable in the box or a network cable and those are the bare minimum to get your doorbell working as far as I can tell if you are not intending a more complicated or expensive set-up.I'm sorry to say I didn't find the customer service great and all the YT videos or messageboard entries about this device are made by the kind of people who solder their own circuit boards and have network engineering degrees - they always went from taking it out of the box (interminably slowly - why is this a thing now? They all said " this is so minimalist" ha yes that is the problem "just like Apple" followed by a reverential hush) straight to it all being set-up and then tinkering with it in the NASA control centres they all seem to have in their spare rooms.To summarise: you need this, cloudkey 2, then usb-c 2 or 3 power supply (connect cloudkey to power) and network cable (connect cloudkey to your router or modem). The cloudkey sets up a Unifi system that the doorbell (and unifi chime) can connect to and stores your footage. Of course you will also need a OS or android device (even to access instructions) with WiFi and Bluetooth.

This is my 4th device in UniFi protect.Easy to fit, the supplied screws are shockingly weak.I can echo what others have said though. If someone does press doorbell and you want to talk to them, they can be round the block before UniFi mobile app is ready.Using with Homebridge to get the HomeKit integration and works really well even though it isn’t supported, it is relatively painless to set up if you are that way inclined.

I bought the product and it was installed later than planned as the electrician did not turn up. The product doesnt work and they are not responding to my messages. Really poor. Not worth the bother.Installing it is easy, connecting it is impossible.Recommend just buying an alternative like Ring