Waykar 158 Pints Crawl Space Dehumidifier with Remote Control up to 6,500 sq. ft., Dual Duct HVAC Commercial Whole-House Dehumidifier for Basement, Industry Water Damage Unit - 5-Year Quality Coverage

### Update 2 ### Received my replacement unit within 5 days of my requesting same. Waykar Customer service kept me informed of the process every step of the way and shipment arrived right on schedule. Unit I received was brand new with a manufacturing date of March 2022. Even this was above and beyond what I expected. I thought I would have received a refurbished unit and not a brand new one. I was able to simply disconnect the cables and duct work from my old unit and put the new one in its place; and once power was turned on it took only a couple hours to be down to my desired RH setting. Unit has been working flawlessly to keep my crawl space dry once again. Thank you Waykar customer service for all your help.***Update: After working perfectly at keeping my crawlspace dry for 20 months the unit has had issues with frost buildup at the air intake. Upon contacting Waykar customer service and explaining the problem I was experiencing, they responded overnight and requested I perform a sequence of events and take pictures to help them determine what the problem may be. Upon completing this task and provided them the information they, once again, responded overnight and offered me several options to repair/replace my defective unit. I was very happy with how quickly and congenially their customer service helped me with addressing this issue and look forward to a quick turnaround on my replacement. I would still recommend this Waykar product to anyone who is looking to combat moisture in there crawlspace.************The thing that sold me on this unit was the large capacity and excellent price. The specs for this unit was much higher that other manufacturers costing hundreds more. The unit arrive quickly (Amazon Prime) and in good condition. This unit was replacing another dehumidifier from another manufacturer from 5 years ago in our crawl space. Some of the big differences I liked about this new unit was the remote control panel, remote humidity sensor, and the ability to use flexible duct work to redirect the exhaust side of the dehumidifier. THe installation was relatively simple with the only effort required to remove the old unit and lift the new unit up on the mounting bracket to hang it from the floor joists under the house. With the 10M remote cable I was able to run it out of the crawlspace and onto a inside wall of the Garage for easy monitoring. The old unit was installed a good 20 ft under the house from the crawlspace entrance and had no way of knowing if it was working or not. I really liked hanging the remote humidity sensor away from the unit more close to the middle of the crawlspace. THe only additional item purchased was a 20ft 6 inch flexible duct that I connected to the exhaust on the unit and had the discharge go further back into the crawlspace, which in my opinion made for much better airflow to remove more moisture in the crawlspace. I set the humidity level at 45% and check the control panel on a regular basis, since it is easily accessible from my garage, and I have seen the level rise to as much as 48% and within a short period of time lower down to 43%. On average it fluctuates around 45% as I would have expected. So, all in all the unit performs as advertised and I would recommend to anyone needing a crawlspace dehumidifier.

Excellent dehumidifier to dry out crawl spaces!! Works quick and has very nice features to make small adjustments. Very quiet and the pump works fast and efficient and is quite as well. Very good investment!!!

Great product, Very pleased with the performance and ease of use. Have ordered the 32' wired remote control extension as well to place for quick access and visibility.

We purchased this unit in February 2021 to dehumidify our whole house since the heat pump could not keep up with the summertime moisture. This unit unlike most others allowed for direct ducting, so we could draw air from the first-floor ceiling and discharge in the second-floor hallway. The unit was installed last July is mounted in the attic over the garage. The remote-control panel and sensor made the installation very easy. The unit ran well last summer for three months and could easily drop the humidity from 60% or more down to 50% in an hour or so.When we tried running the unit this spring, it would not start and showed a “low voltage” fault code. I contacted the Waykar customer service help line and they suggested I disconnect the low voltage sensor wire on the mother board and recycle the unit back on. This got the unit running, but it no longer dehumidifies as it did the past summer. Waykar has agreed to replace the unit or will repair the old unit, if I ship it back to them. Since I do not have the packaging, I have requested a new unit to be sent to me. It took a few e-mails and phone calls to get the help, but they seem to have come through for us.

Item is wonderful and works great. Very happy with the service, we had a problem and customer service told us the un it is still under warranty and they will send a replacement ASAP.

Update #2 - I have now had the machine 8 months and it is getting a second error. This time "EM". It runs for a minute and shuts off. I sent an email to customer service and received no response. Interestingly enough, when I signed in to update this, my 1 star was changed to a 2. I reset it to 1, because 0 is not an option.I purchased the unit and paid to have it installed by a licensed HVAC tech. It gave a sensor error code (E4). I emailed customer service and got no response. I called customer service and nobody answered. I had to leave a call back number. I was eventually contacted by customer service via phone. All other communications were via text. The company has a US address but a lookup on the South Carolina secretary of state's website shows that it is foreign owned. The address is a ghost address used by multiple companies. So, that explains the lack of good customer service. I was first told to see if it is working and ignore the code. I was then told to let it run for 24 hours and the code will go away. I will be testing it soon and update this post. Either way, it has been a poor experience. I would not buy another one.Update - The code never went away. The company sent a new humidity sensor, which I had to install myself. That seemed to fix the problem. If there had been proper testing procedures when the product was produced, this never would have happened.

I bought the 158 pt. unit about a month ago to dehumidify my crawl space. This is not your box-store dehumidifier. This bad boy is a beast. It reduced the humidity from 80% to the target 50% in less that 24 hours and has maintained it there ever since. It's fairly quiet and rated to be energy efficient. It wasn't difficult to set up and the control panel, which can be used as a wired remote, is handy. The compressor comes with a five-year warranty, and two years on everything else if you register with the manufacturer in SC.

Great dehumidifier. It was easy to install in my crawlspace. I’ve had it for a few months, and it’s been running quiet and energy efficient. It quickly brought my humidity level under control.