Backyard Discovery Beaumont 12' x 10' Traditional Cedar Wood Pergola Kit with Trellis Roof, All-Season Durability, High-Wind Rating, PowerPort, Shade for Outdoor Patio, Deck, Garden, and Entertaining

The 10' x 10' pergola was easy to assemble and the instructtions great. There were some minor issues, but the customer support I received from Berlla was superb. Bella took the time to follow through on the feew issuews I had with assembly. It was a great experience.

Perfect! Everything was put together without a hitch. Every thing fit perfectly. All the parts were there, Took 3 of us 6 hours. Now it's time to add furniture, plants, and a swing my wife wants. This is going to look sweet.

Fantastic so far and would definitely buy again.

We ordered a couple of these & were very happy with the item. So who ordered another one. It takes at least 3-4 people to put together. The boxes are very heavy, & time consuming to organize if you are not used to putting things like this together. My husband & son put them together & took them about 5 days. Had they had a 3rd or 4th person would have been much easier, & quicker. We decided to add metal roofing for shade, & protection which we ordered from our local metal shop. We also added blinds for when the sun hits at peak hours. Family & friends have commented on how nice they are. Would give a 4.5 rating but that is not an option. This only because the last Pergola we ordered had a couple of boards that were not even. The unit was still workable without having to drill new wholes though. This product is defiantly worth the money : ) & time. Love these!

My fairly handy husband put this together all by himself over about 2 days. He said it was pretty straightforward except the top most slats do not come with any guides or pilot holes for installation and that was very poky. We had 2 boards that were damaged and also appeared not to be appropriate for our kit. We were able to obtain new boards within a few days by reporting the appropriate part numbers to the company. My husband attempted to pretreat the boards with waterproofing before installation but that didn't work well for various reasons so now it still needs waterproofing. We have a pretty small city yard and the 10x10 size is great for our space.Another comment about the delivery process. It comes in 2 long large heavy boxes. Choosing a delivery time for your order is apparently meaningless. The pergola did arrive on the date I expected, however I chose an afternoon delivery time because I had an online meeting all morning. Thankfully I was at home. They called at about 8am to say they were on the way. I said don't come until the afternoon as requested. I was told all I could do was reschedule to another day and I could not expect them to deliver during the time I had specified with my order. They had no response when I asked why buyers could choose a delivery time window if this was meaningless?? The delivery guys themselves were great. Just not the delivery process.Overall, we are really happy with our new pergola that I had wanted forever. We can't wait to create our garden space with this as a centerpiece!

Good deal . This was the second package deal I’ve purchased.Had a decent discount. Assembled and finished.

Paid for contractor service (via Amazon) to assemble - only to come home, to find pergola [VERY] crooked [photos] - just too late to do crap because I paid a lot (EXTRA) for cement to stabilize [because I reside in desert where wind speeds are often 25-60 mph]. Pergola was already assembled/in the ground, with poured concrete; however, the contractor (both deaf and only communicating me with pointing and using their cell phone's text/note feature to communicate). Also, I discovered few broken pieces (already assembled) & many beams not level/not secured. AND not even adjoining adjacent beams/posts. Pergola is beautiful - serves its purpose (car shade). Material is marketed as 'Chinese Cedar'. I ain't an expert, but this material fractures easily. Just hope it "holds up" - esp with high winds & frequent temps 90-118° AND that its set in forever, in concrete. Reckon I got what I deserve/signed-up for (??) buying something so large, so time-intensive, so complex, not having ability to physically inspect item, buying off the internet, and ETC, ETC..I even received a berating email that the contractor had to assemble this item in excessive heat. 1st off: I didn't make anyone agree to perform anything, under any conditions, any date/time. And salt to wound: I even tipped these 2 contractors $80 -AND- bought each of them a full lunch (Panera Bread), in addition to water/drinks. They even knocked on my door, asking me if I had anything for them to drink.THEN.... (gets worse): the lengthy email from the contractor assembling this item went on & on how they had to make 2 trips to Home Depot for tools to assemble the item. The contractor went on & on about how he "went out of his way" to obtain items, to assemble this item. So, I'm confused how I (the consumer) am responsible for ensuring weather conditions are to their liking & that I am to have the necessary tools (specifically asked AND that I had to obtain/provide: wheel barrel, shovel, and cement).Paying someone to assemble this so I didn't have to spend any time doing this project, whatsoever & not deal with the aggravation to assemble this, YET, here I am.. doing exact opposite and then some, trying to resolve *this* ISSUE) - which BTW.. I see some reviewers on here were able to assemble this item in ~5 hrs. I'm impressed because 2 assembly guys (contractors arranged/paid via Amazon) spent from 8AM-7:30PM to do this project and ...I don't even trust these people and don't want them anywhere near my property - despite their having emailed me, called me (many times). I rather just burn this pergola during our next winter rather than deal with these people (contractors who "assembled" this item), than have to endure more stress and frustration with such incompetent, disrespectful, people.(and yes, I have email communication as proof the manner which I was treated and that I was the one responsible for their mishaps & being ill-prepared)