Sun Joe MJ403E Mow Joe 17-Inch 13-Amp Electric Lawn Mower/Mulcher

EDIT: Mower is dead! even with the heavier gauge extension cord the motor burned up. I bought this mower based upon the reviews about the great replacement policy. I called customer service, and after an hour on hold I was told to ship back the mower and they’d send a replacement. When I said I don’t keep boxes around for 2 years big enough for a mower “Ace” said he got permission to ship the new one first so I’d have a box. He verified availability and said in 24-48 hrs I’d get shipping confirmation. Great!! Well, 2 weeks later still no confirmation and still no mower! Called again, waited a long time again battled through the language differences with the Philippines call center again, and “Lyn” said there was no record of a call ever from me! Bull$&#%, I read the email to her from “Ace” and she suddenly found record of the call from me but said found no record of a request for a box to be shipped. Good lord, I don’t want a box shipped I want a mower shipped! Then she said she found a notice of a failed delivery attempt by ups for the same day; how could they attempt to deliver it on the same day that I called sun joe. She was obviously either clueless or making stuff up. Finally, she admitted no request to ship me a mower had ever been done! Now she says buy my own box, ship the mower to them and then I’ll get my replacement mower. So after a month without a mower I’m back to square 1. What a waste of my time waiting on hold for an hour each time and calling. I asked to speak to a supervisor and she said they were all busy so I couldn’t speak to them, of course! I’m very disappointed not only in the mower but also the warranty support so far. This mower is really small, really lightweight like a toy but it really works! Chopped thru some high grass but as others have said once you get some grass in the bag it tips backward from any weight in the bag. Plus, if you let the bag get full the plastic handle releases from the bag when you try to remove it from the mower. I've learned to empty the bag very quickly so that there is very little weight in the bag to tip the mower backwards or to cause the handle to release again. This means that the small cutting area of the mower, combined with the really small little bag and the fact that I have to empty the bag so often means that cutting even a small yard takes much longer than my bigger electric B&D mower with full size bag. However, it's lightweight is great for my arthritic hands and back. Although it takes longer to mow and more bag changes it doesn't leave my hands in pain for the rest of the day. Plus, their 2 yr warranty sealed the deal!

I am a woman with a small suburban yard with a very small shed. I needed a mower that was small enough to fit on a shelf in my shed, light enough for me to lift, easy to adjust, but powerful and sturdy enough to handle a bumpy yard with lots of twigs and leaves. I've now had the mower for one season. Today, I put the little mower to it's final test - picking up/mulching the leaves using the mulching bag. Given it usually takes over an hour to manually rake up the leaves, and today the whole process using the mower took about 20 minutes, I am very pleased.Pros: With the convenient handle, small size and light weight, I can easily carry the mower in and out of the shed (as well as get it on and off the shelf). The darn power cord weighs more than the Sun Joe. It's easy to set up (literally seconds). The cut height is simple to adjust. Cuts evenly. Given it's all plastic, it's also quite sturdy. Much quieter than a gas mower and no gas fumes.Cons: Because of it's small size, the mulching bag fills up very quickly. However, the bag is so simple to get on and off, that I don't mind. The mower's mulching abilities are not great. Since, I am using the bag to pick up the leaves and dump them into bags, it is not a big issue. But, if you're looking to use it to really grind up the leaves into fine pieces, you'll be disappointed. It's inconsistent. I also wish the knobs were a bright color instead of the same color as the grass. I failed to tighten one of the knobs enough, and it came off while I was mowing. Unfortuantely, I didn't realize it until I had finished and was loosening the knobs for storage. Months later, I still haven't found it.

This is our first electric mower. Since we moved to a property with less yard to maintain, we figured an electric mower would be the best option. We contemplated plug-in versus battery. We just couldn’t justify the extra cost of the battery versions.And now after receiving this mower, we are glad we went this direction. What a great little mower. To be honest, we were skeptical. But we are super impressed.Assembly is tedious and I do question why it didn’t come with a few more parts already put together. But it’s not difficult to get it done. And the instructions are thorough. Took us no more than twenty minutes.The first thing you’ll notice is how light the unit is. It’s so easy to move around. Of course the trade off is the sturdiness of the mower body. It feels a little less than tough. Not wimpy, just not tough. But we don’t plan to beat it up anyway.On first use, our yard was a little overgrown - mainly because of the long wait for the mower to show up. But with our cord plugged in, the mulching plug removed, the bag attached, and the trigger pulled, this mower tackled it like a champ. It had a few areas where it bogged down, but that’s no different than the gas powered versions. The little vent on the bag works great at telling you when the bag is getting full. And the safety feature works great.If using the bag, you’ll notice another issue with the mower being so light. As the bag fills, it gets heavier, and the mower gets rear heavy - in some cases, wanting to lean back. Also the bag fills awfully fast. Even in our second mowing with less overgrowth, it still had to be emptied quite a few times. And the handle on the bag doesn’t seem to want to stay out. It kept falling off when holding the full bag.We haven’t tried the mulching yet, but what we’ve seen so far has been impressive. It has its quirks and issues as I noted, but every mower I’ve had has. The cord is sort of a pain to maneuver around, but with the size of our yard, it’s manageable. I think it’s about getting a routine down so it gets in the way less.There is certainly room for improvement, but this is absolutely a great deal if you have a smaller yard near a power outlet.

Purchase this lawn mower off Amazon and I am not one to buy big items like this off here. Our previous lawn mower was from Canadian Tire and it was horrible. It was unable to cut my thick grass or even cut it short without stalling on me.However, this bad boy was honestly amazing. Easy to assemble, and also placing the bag on it was easy to put on and take off. Manoeuvring the mower was amazingly easy and light weight. Most lawn mowers I find heavy and hard to push up hill. The wheels seem to be smooth. I had very tall, thick grass to my knees.I would recommend this and also buy again in the future we have used it 3 times so far.

Reliable, little maintenance, does a nice job for a reasonable price.

Pros -Put this together in under 10 minutes. Very lightweight, found it easy to use ( I am a female in her 60s & have arthritis). Fairly quiet. A 17 inch deck means I can push through some tight gaps between bushes and easily squeeze through a narrow side gate. My lawn is not especially thick (no chemical fertilizers), I found the mower had sufficient power to handle the grass even if it got a bit long. It can be adjusted to 7 different heights very easily.Cons - with a 17 inch deck you do have to make more passes to get the job done.The handle does not move, it is in a fixed position. Mower must be turned around to make the next pass, hard to 'duck' under low branches. When 'backing up' the rear flap tends to tuck under the mower. It is not a problem now but I wonder if after a couple of years the flap may become brittle enough to snap off.All in all, after using this mower for the past summer, best machine I could hope for, priced under 300.00

Good value for the price. Is light enough that it is easy to use and manoeuver around objects. When clippings bag gets fuller, it has a tendency to raise off the ground at the front of the mower. This can be easily compensated for when operating. Cuts very well and does not bog down or lose power while cutting. Would certainly recommend to those that would like a lighter machine for their yards. Also, nice to get away from the gasoline and oil etc.

The wheel is bent and doesn’t roll whatsoever. The box wasn’t damaged. Amazon says this item can’t be returned. Such a horrible situation. Stuck with this useless lawnmower.Edit: First call, Amazon said to ship it back, call back when they receive it and they’ll send a new one.Edit: Second call, Amazon says they can’t send a new one, just a reimbursement, but now the price has gone up a hundred dollars.This was just a horrible experience, never again.